CRG's Popular Service Options

On Site Monitoring (most effective method) - The foundation for evaluating the true retail customer experience. Today's successful regional to national retail chains in America have come to rely on this form of monitoring as a necessary management tool. Follow this link to the answer why!

Target Intercept Surveys - A process of interviewing customers on the retailer's premises, retrieving data that address areas of concern or perhaps dictate a course of action. Interviewing exiting Customers is a popular form of Target Intercept Surveys.

Tele-Shop Surveys - A highly efficient and cost effective means of reaching out and monitoring retail chain locations near and far. How phone orders are handled is a popular Tele-Shop Survey campaign.

Find out which option is best for your organization!

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