Today's successful concepts are placing an ever important focus on their key competencies -- recruiting & training, customer service and product innovation. Yet, these survival tactics could be in vain, if not continually monitored. Mystery Shopping, also known as Secret Shopping, has been time tested and proven to be the most cost effective means of monitoring and reporting on the meaningful aspects of your Customer's Experience. Nationally acclaimed, CRG ProShoppers® deliver a complete, accurate and objective view as seen through the Customer's eyes!
- Don Bode, CEO / Founder
CRG Mystery Shoppers
America's premier mystery shopping service.™
Once in place, the CRG Mystery Shoppers a.k.a. ProShoppers® go to work ensuring that your...
Are promoting your concept.
CRG's exclusive Shopper's Choice TM award for front line servers caught in the act
of providing Customer Service Excellence!
Meet your Quality Standards.
Are a reason for Customer
Find out if your organization qualifies for a FREE on sight sampling of our service.
Then YOU can be the judge!
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