Retail Chain Service Options Mystery Shopping Benefits for today's Retailer Join Our Team as a ProShopper® Contact Us

 

Attention chain company management...

NOW you can combine the advantages of Mystery Shopping with the power of Positive Performance Reinforcement to produce true satisfying service!  

The kind of Satisfying Service your Customers can't wait to tell friends about!

 

 

Once in place, the CRG Mystery Shopping team goes to work monitoring your...

People 

bulletAre your employees promoting
your concept?

bulletAre your people bringing in extra 
dollars through suggestive selling?

bulletAre your staff members expressing 
their appreciation for your 
Customers?

Products                                          

bullet

Are your products being presented 
according to your standards?

bullet

Are your products supporting your 
advertising efforts? 

bullet

Do your quality standards vary from 
location to location?

Procedures

bullet

Theft and Loss Prevention. 

bullet

Safety & Security violations. 
 

bullet

Are your employees building 
customer loyalty? 
 

 

 

 

The CRG Advantage...

Exclusive Shopper's Choice CLR_PIN_BLK.BMP (465414 bytes) Performance Awards.

Designed to recognize both Individual and Team efforts in providing exemplary customer service.  Our clients enjoy the ease of a results oriented, turn key, Reward & Recognition program for their employees. A highly acclaimed Performance Reinforcement  for as little as $6.95!  

 

Doesn't YOUR company deserve to upgrade to CRG? 

 

 

 

 

 Still not convinced?  Here are just a few comments from our business partners...

"...since we began using CRG's undercover shoppers, our organization went from below the national average for our concept to beating them all!"
- L. Sargent, Multi-unit Taco Bell franchise

 

"While we had used other mystery shopper companies before we enlisted the services of the CRG organization, we have now come to rely on their exemplary support."
- B. Sullivan,  Malibu Entertainment Worldwide

 

"I can, without reservation, recommend the services of Don Bode and the Consumer Research Group to any retail chain operation in search of a reliable secret shopper service that will not only support their survival, but their success in tomorrow's market."
- F. Ward, Director of National Airport Concessions

 

We are excitedly looking forward to serving YOU!

 

Click here for an actual on site Customer Service audit, FREE of charge or obligation! Then YOU can be the judge! 

 

 


      

 

                                      

                                                                  

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United We Stand

 

9.11.2001

 

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